Attracting a potential customer is hard enough. Grabbing their interest and retaining them is even more difficult. It’s important to design your site so that user frustration is kept to a minimum, thereby maximizing customer retention.

KISSmetrics has published an interesting infographic on “What Makes Someone Leave A Website“, is showing do’s and don’t’s when designing your next project. So if you are in process to design your website or new project, it’s definately a good resource for you.